The Paramount

My daughter chose this establishment to celebrate her day but the outcome of the service at this place was a complete disaster. As soon as we arrived we were told half of the staff had already walked out and she was going to do the best she could. We waited at least an hour to get drinks and then the food came about another one and a half hour after that. Didn’t get a chance to experience certain food items on the menu because we could only choose like 5 selected items. Fast forward to after finishing our meal my aunt and the waitress agreed to a 10% off due to the poor service. After all was said and done the Chef had approached our table and said made the statement “ so what’s the problem” which infuriated the issue even more. The staff was very combative and I absolutely do not recommend this place to anyone!

First the good: The decor, ambiance/music was on point! The overall atmosphere was mellow Now, the bad: The service is not worthy of the beautiful website. There was no host/hostess to seat us for our 6:30 dinner reservations. A hard working waiter did seat us, and he was most attentive. However, their was no wine/liquor/cocktails/beer listening. Also, the menu didn't match the one posted on the website. The food didn't come out hot, and my steak, while cooked to order, was poorly trimmed, with an inordinate amount of fat. The Crab Beignets and Lettuce Wedges we're excellent! Our Cajun Seafood Pasta lacked seasoning. Also, the desert offerings were quite slim. We strongly suggest that you beef up your staff. We're going to give it another try in 30 days.

A blemish on the new waves of downtown dining experiences. I went to this place a few months during Downtown Dining Week in Nov/Dec and the food was okay but service was good. I went back May 21 for a birthday celebration and the person at the hostess stand was dressed in urban wear and a fitted baseball cap. I saw another man dressed similarly filling glasses and busting tables so it can’t be an accident or a rare happening of being short staffed. It was distracting but we still kept our reservation until we never were greeted or had a waiter come to our table for 20 minutes. In that time we made a new reservation nearby. It’s extremely disappointing how a new restaurant like this has faltered.