The Imperial Restaurant

My husband and I had breakfast at The Imperial today. As hotel guests our breakfast was included in the price of the room, which was nice, however we did not appreciate the super slow service in an almost empty restaurant (see the pictures). When we arrived we followed the posted instructions and approached the hostess in order to be seated. After that, we waited for 15 minutes for someone to take our order. The waiters would pass by our table and not even acknowledge our presence. It was the hostess who actually took our order, apologized for the delay and expressed concern about the lack of personnel serving the few tables that were occupied. Maybe it was just bad luck. When we finally got our food (about 20 minutes after ordering) it lacked flavor and was already cold. Definitely not a good experience for us. The only reason why I gave it 3 stars is because of the ambiance and the interior design of the restaurant.

Good food. Sadly the service would probably be great if there were more staff members. 3 people are doing all the work and one of them is the bartender, who is also very busy. I feel bad for how busy they are. They are working very hard to keep up.

Average. Food was okay, nice atmosphere, good cocktails. I got their version of a Cuban sandwich and strangely it was not grilled one side Dine in: Yes Outdoor seating: Yes Takeout: Yes … More