Texas Roadhouse

Stopped here for dinner. There is an early dinner special from M-Thur 4-5.30pm that is $10.99 which you can pick from 11 entrees and comes with your choice of two sides. Most of us ordered the 6 oz sirloin dinner. The rolls provided were soft and tasted great with the cinnamon butter. I asked for my sirloin to be medium rare, however from first cut there was no pink. Others at the table also had their steaks a bit more cooked than requested. However, steak tasted fine and since the place was getting busy felt was best to leave as is. Perhaps was an off day for steak.

Complete disaster of a dinner tonight. Started by being sat at a table that had a large liquid spill underneath including broken glass. My son slipped on the wet floor and bumped his face on the table. We requested a move to a different table which we ended up regretting. Our new server Xavier was in way over his head. 23 minutes from being sat to getting drinks. I had to go find my own bread because it never came. Salads were delivered by a different waiter before we had even received silverware. When the food finally showed up my wife’s steak was extremely under cooked and mine was we barely warm. We had to send hers back. She got it back 58 minutes after being seated. On top of all this the restaurant the last couple visits has been disturbingly dirty. I get it’s a “roadhouse” and going to have peanuts on the floor. But last visit there was a dead roach and today trash and smashed food all over the floors. Also table across from us was left dirty for a very long time. We visit this

Customer service very bad. Waited 25 minutes to get a bottle of beer. How? All you have to do is pop the top. I kept being told the bar was setting up. Why open up if you’re not ready for customers. Had to ask for napkins twice. The rice I had did not have any flavor and the steak didn’t either. Even with these bad things I still left a tip. Not going back. With all the people just standing around they could’ve went over and help the bar set up.