Taco Bell

Waited at the Drive-Thru for about 15 minutes because the register was down. Rarely did anyone talk to us. No apology. I was thinking with a wait that long, we’d at least get a free meal or discount. Nope. Only waited that long because I was so stinking hungry for crunchy tacos.

My taco was stale and they messed up my order. I was missing my burrito and when I called to tell them that they messed up but I could not come back they basically was like oh well that is very poor customer service. I will never go back to this Taco Bell again.

So I placed an order through Uber eats and called the store to see if they were able to exchange the cinnamon twist on my order for the new strawberry twist since they are the same price and the person that answered the phone just now stated they can not because they are not the same price when that’s clearly incorrect mind you when he first answered as soon as I stated I just placed my order on Uber eats he cuts me off and says we called door dash and Uber 2 hours ago and told them we can’t do it cause there’s a long line and there is apparently only 2 employees so unprofessional and you can tell they clearly don’t know what they’re doing don’t waste your time ordering here