Taco Bell

This used to be our favorite location. We are very disappointed with the cold & sloppy meat, customer service, and communication. They did not offer to replace my son taco or refund. They we're too many managers for us to be treated inappropriately. They don't believe customers come first. Drive Thru … More

I frequent this location, only because it’s convenient. But after today, I would rather drive anywhere else. I went through drive through to pick up my mobile order, and I also asked to get two tacos for which I had coupons for. The only reason I had the coupons was for a previous visit that I had issues on. As soon as I got to the window, the manager, a young male, stated “from now on if you want to pick up a mobile order you need to let us know at the speaker. I actually did, but besides the point, he started with an attitude. Then the cashier said I couldn’t use both coupons (which I was using to get my kids a taco), and they were both in the car with me. The cashier told me that the coupons had to be used for an adult. Which made no sense to me because the coupon says per person per visit, not per transaction. And also does not specify that the coupon can only be used by an adult. My kids are 6 & 9, and it was for a single taco so there’s no reason this should have escalated. I als

I'm getting sick of paying my money to receive old food. This shell was stale and as you can see in the pic not of quality. We the people pay way to much money to receive poor quality food and the workers im sure seen this upon making it and still yet they don't care. I'm over this poor quality service food chain. The white part of the chalupa was from a tomatoe so that let's you now how long it's been on there. Thank Thank you John for willing to replace my meal but at this point I'd rather have a refund.