Taco Bell

Horrible customer service. Went through the drive through, they charged me for someone elses order which was more expensive then mine, I questioned the woman on it, she took my card back said she fixed it, I asked again to make sure it was fixed and asked for a recipient, she said it was fixed and recipient was in bag. When I got home I found no receipt and checked my bank account and she did not reverse the charges that she promised to. I called to speak with manager today to get this corrected. Manager was so rude, said there was nothing she could do to help me. I told her the night it happened, she said she was there that night and no one asked her to reverse any charges.I told her that was proof that the woman did not reverse the charge like he promised she would..She ShShe said she would not help me and there's nothing that she could do. I told her you could pull the transactions from the night and she refused to do so. So I told her she is comfortable with having staff who lie a

Sort of wish that there are portions were a little bit bigger with their tacos and burritos had to go back and order more cuz we were still hungry but the customer service was really great Kid-friendliness: The lady gave my kids some free tacos. Parking: Parking lot was basically empty

I would give it a 3 because of the freshness of the food. Everything was there, including 2 items I did not ask for and did not realize I was charged until I got home. My fault for not paying attention more. The lady working was very nice and I had no quarrels. Just repeat the orders back to customers so there's no mix up.