Taco Bell

If I could give negative stars I would. They purposely take 15 minutes a customer whenever it’s past 11pm at night because they know it will prevent a line from building because they’re too lazy to work as normal. I waited 70 minutes in a drive through at 11:50pm-1am for my order and I couldn’t get out of line because there’s no exit from their drive-thru lane. I’ve worked at taco bell before and even if they ran out of everything I could run this line alone better with no ingredients prepped. Worst Taco Bell in the state of MI along with Michigan street in Grand Rapids. Pathetic. Be better. By the way I wrote this whole review while my car has been turned off and not moved an inch while in their drive-thru.

Do not go here. I came in with a few friends for some late night food. Not even 5 minutes after I order the staff is asking me what I ordered because they didn't keep track of it. When my friends went to order the computers crashed and they took it at front manually. They forgot yet again, kept asking us what we ordered, and when we told them to look at the receipt they looked at it, walked away with it, and never handed it to us. The staff was incredibly negligent and unattentive. My friend didn't even get their drink and the crunch wrap made me vomit. If I could rate lower than one star I would. Do better.

Food was perfect and the service was quick! So my wife is vegan, I'm vegetarian and we need to customize/ substitute our order a lot. 7/17/23, 9:30 pm we had this bigger order at night, and they got everything right. Not only right but fast. ???? This location is one of the few that doesn't mess up our orders. So I appreciate the work their staff puts in.