Symphony Hotel & Restaurant

Such a beautiful hotel. The room was beautiful and very nicely decorated. The dining room and the rooftop were equally beautiful. The service was also top notch. Will definitely be staying here next time we visit Cincinnati.

Symphony is a unique, pleasantly so, boutique that does all facets quite well. We stayed 2 days. Ate, drank, back patio tailgated, music trio both evenings, attended FCC V Crew game. Marvelous. My 4 star on service is not because there was bad service. Let me explain; all staff are attentive pleasant and focused upon service. Some, not all, are quite young, in restaurant & lounge area are absorbing much quite quickly, getting great experience. Sometimes they are learning with a bit of a guests help. If you as a guest are of a temperament to be abrasive go somewhere else. If instead you are capable of recognizing good young people intent upon providing quality service, be engaging and you will really enjoy. An example, say you like a drink or food done a special way and you believe all places & people do it your way, talk about your specific expectations with these young folks. They will accomplish your needs. Don't be shy. Everything and every person, was quality.

The location is great. However, I can't recommend this hotel. The shining lights from the hallway and outside light up the room making it really difficult to sleep. They give you sleep masks on your pillow, because they know this is an issue but they were uncomfortable. Without them though, the light is super bright and it is impossible to sleep. Also, the check in directions mention complimentary breakfast. However, most of the items listed were not complimentary. It is really confusing because what was complimentary was listed with what you have to pay extra for. I believe it was $18.95 for eggs and bacon. The complimentary items were basically coffee. The manager in the morning at checkout seemed rude and didn't greet us at first. He seemed to with others. It was a really off putting encounter and a fitting end to a bad experience.