Subway

We normally go to the subway on Transit, but today we went there and they were out of lettuce, no biggie. So we went to the next closest one on Sheridan. We had a coupon, Two subs for $13 that expire 11/05/22 and figured we would use it. We also got 1/2 a sub for our daughter. When we were about to checkout, my boyfriend handed the lady the coupon and she said she couldn’t accept it. He asked “why?” And because English wasn’t her first language, we couldn’t understand why and she handed us our coupon back. We LOVE subway and usually never run into issues but this was ridiculous. I was waiting in the car and when I heard this, I told my boyfriend I would have said “okay, thanks but never mind we don’t want them then” but he didn’t because the subs were already made. He’s a lot nicer than me because I still would have walked out but sheesh…. I normally don’t write reviews but I wanted people to be aware of this location to avoid what we encountered.

The Williamsville location doesn't seem to follow what the menu is. Ordered a BMT melt which should've been pressed/toasted according to the menu and it wasn't pressed (just barely warmed). Gave them the benefit of the doubt so the next time I ordered a BMT on flatbread, which in all of my years ordering rhis exact sub has always automatically come toasted since it's the flatbread, and they never toasted it. This is the only location I've been to that seems to have this issue.

I don't eat here. Poor quality cold cuts.