Subway

Employees are rude and are not knowledgeable on companies policies or current promotions. Offered a coupon for a meal with a 30 oz drink cashier tried to convince me that a 16oz cup was the 30oz for said coupon by showing me the picture on the coupon that there was a drink on it. Refused to give me two 16 oz cups instead of the 30 oz which i was entitled to. I complained to Subway. They sent me an email with a free meal. Same cashier second visit refused to even look at email and did not recognize name of the two managers who sent the email. Employee called someone on the phone to verify email information. Came back and just said the word Print. no sentences. No explanation.

Worst customer service ever!!! This location deserves 0 stars! Do you actually interview the people you hire? Or just take anyone and give them an apron. This employee is rude, unprofessional and has a bad attitude. Don't expect any customer service skills from her because you have to start with home training first! This employee does a disservice to the company. Management before you lose more customers rehire!!!!!

8040 13th St, Silver Spring MD These miserable establishments made me think twice about ever going again to any Subway. I arrived from Italy on August 28, 2020. I have booked on the Travelodge/Days Inn hotel previously. With the excuse of supposed contamination, the management of the hotel, decided to kick me out of there upon arrival. I went to a nearby hotel, and for lunch decided to go to Subway just 2 blocks from the new hotel. Minutes after I arrived to Subway, the same hotel manager who1 hour before kicked me out of the hotel, arrived. He said something in his native Ethiopian language to the lady preparing the sandwiches, and suddenly she turned out extremely rude. She made the sandwich in a rush with almost the ingredients she liked (as she did not apparently understand much English either) and rushed me out to pay. I asked for the keys for the restroom, and was denied access with the absurd excuse that it was not in service when minutes earlier I saw someone receiving the k