Subway

Super frustrated as the new management sign says the hours are 9 for opening it’s 930 and I went in nothing was set up and the guy was like we are closed yet your open sign is lit up and your door is unlocked. I hate to be that person but this feels almost like the old store already. I went next door to Einsteins and spent a good amount of money there instead.

Where to begin? 1. The Italian herb and cheese bread on both of my sandwiches was so hard and dry. I was highly disappointed in this, as it’s my favorite type of subway bread. 2. And far worse, the horrible customer service by the young male and older female this evening, around 6:20p on 7.14.22, made sure I will never be returning to this location, though it is less than half a mile from my home. The lady was rude to the customers in line in front of me when I first walked in. The had a sign up that expired 6/30 and they refused to honor it and only pulled it down from display when I mentioned it would be a good idea. I ordered a sandwich and waited for them to make the online order I had already placed. When I saw them sit the bag on the pickup shelf, I went over and inspected it for my name. The same rude employee asked me if I had orders online, I said yes. Then she asked if that was my bag. I said yes. Then she asked if I had paid for it. Obviously if you made it and say it on the

I’ve ordered 4 subs from here. Of those 4 subs, two were correct. The other two were sloppy and did not even taste good (never had this problem at other subways). Would much rather drive an extra 5 minutes to the next closest subway.