Subway

I came here since the sub shop by Burlington was rude and haven't stop coming since. This location always has the kindest staff...yes, they're young but they're super sweet. If you tip, tip in CASH!

Poor customer service! The person making the sandwiches mask was hanging under her chin when she had a runny nose (large medium tall black young woman, 27-35 years old). The mask should’ve been covering her mouth and nose. I watched her very closely to make sure she didn’t use her hands to wipe her face. It would have made sense if she had stopped and blown her nose. SMH. She was rude when she got to me. I requested a different loaf because the Italian herb and cheese loaf look under cooked (doughy looking) with a big hunk of unmelted cheese on the side. She commented, “you wanted cheese....” If I’m spending my money (I am the customer) I can make a request if something isn’t right. I didn’t respond to her sarcasm. I just wanted to get out of there, especially after waiting 15 minutes in line. I won’t ever go there again.

The manager “Regina” has a very NASTY attitude. customer service is less than desirable. Been in this store many times this was my first time seeing her. Previous times I’ve never had a problem. The health food score is the only reason I’d go back it’s 100.