Subway

I was just told if i wanted to eat subway at miami shores location the employee stated i needed to tip him that IF NOT he would not serve me, he pointed at an elderly lady and said if she tips you need to as well, i will never choose this establishement again, bad service demanding tip incredible.

I placed an online order for pickup. It stated would be ready in 20 min. When I arrived at the store there was no 1 at the counter. After about 3 min a young kid came from the back with red eyes. I knew he was high as he was not even coherent speaking with me. I stated I was there for a pick up order and he replied "OH THAT'S YOURS? I'm sorry papa I cant make that we dont have much food left." I then asked why I could not be contacted to inform that my order cannot be completed he stated "Idk I dont have your #." I then showed my # at the top of the receipt and he replied "Oh my bad." Then I asked for my money back and he replied "Oh you have to contact customer service or something." Whole time he is standing there with a goofy smile on his face like the whole situation is funny. This was DEFINITELY not a good experience and this location is normally ok

I genuinely enjoyed my visit to this location. The restaurant was clean, up to date, and presentable. I finally found a location that served pizza in Miami. I tried several different locations, and none of them was better than this one. The pizza was correctly cooked and delicious. An excellent worker by the name of Jose delivered excellent customer service to all customers. I recommend this location to everyone.