Subway

HORRIBLE CUSTOMER SERVICE!!!! I order 2 foot longs on the app and neither had cheese or were toasted, like we ordered. I spoke to the manager "Liz" and she rudely said that we took too long to pick them up, and that they were toasted. Regarding the cheese she said it blends in with the vegetables, that's why we couldn't see it. I did not have any attitude until she spoke to me rudely. The app said the order would be ready at 2:20pm, I got there at 2:25pm. I asked the manager if she could see the time I order it and the time I picked up and she refuse to saying that it was not there problem and the food was done correctly. Will not be returning to this location.

I've been going to this subway for more than 6 months now. It's conveniently located to my job in Sunnyvale. It's probably the best subway I've ever been to. It's usually operated by one woman sometimes two and she is quick and efficient. I have very little time for lunch and she always gets my sandwich or wrap prepared in no time. On top of this she is always kind and polite. She knows what I get since my sandwich usually varies between 3 styles and she anticipates the condiments. I appreciate her work ethic and hard work.

Always great customer service, employees are very suggestive to make your experience great