Subway

Fast, friendly service! The drive thru touch menu was not very easy to use and it did not have all of the selections the online menu had. The staff is my reasoning for 5 stars.

Its a subway lol. Not bad staff was great sandwich was good. I ordered thru the drive thru Dine in: Yes Outdoor seating: No Takeout: Yes … More

I'm posting this review for educational purposes only. Nothing against this location. They've provided a good experience in the past but thought they could use this for train their staff in flow processes as well as how to handle situations when they arise. Customer service skills are lacking. Here's the situation: I showed up at the drive thru at approximately 8:50. I placed my order at the touch screen kiosk and then pulled forward to the pick up window. Sat at the pick up window for approximately 8 minutes. Realized that no one was coming to the window so I backed up and walked in the front door and asked, "I placed my order and have been sitting at the pick up window for maybe 5+ minutes. No one came to take payment so I was curious if you got my order?" She responded, "We've had some problems with our drive thru and we close at 9:00?" It was exactly 9:00 PM when she made that statement as the clock on the wall indicated. So I asked her if I could place my order inside. She stated,