Subway

This subway is very unprofessional! We ordered 3 foot long subs and my husband picked them up from the location in the strip mall as Kroger and when we finally were able to eat we noticed something that resembled long burnt plastic that was cooked inside the subs and hanging out about 2 inches. Spoke with a supervisor by the name of JP he was rude and nasty and very unapologetic about this issue at hand. Then he proceeds to tell us to bring the food back as if we were gonna eat them. So I took the food back the next day and handed them to him. So he looked at them and pulled the items out and dropped them on the floor. So he tells me that he isn’t gonna refund me my money and that he’ll remake them as if I would trust any food from that location. Then he tells me take your money and don’t ever return. I said to him I wouldn’t ever come back here nor would I ever eat their food after finding the plastic, and the hair in the food! Good good riddance hey Siri, how do you spell good ridd

Always clean and always fresh! Every employee actually knows how to build a subway sandwich. And the air is always refreshing and never stuffy in there like at other subways with managers trying to penny pinch on utilities. Whoever manages this subway needs to go to the other ones around the Dallas/Hiram area and train the how to run a store. Cause this place is top shape ????

Thieves.. Preying on elderly people. I ordered my elderly friend a sub online. It was paid for. When she got there, they charged her again. The person who identified as a manager refuses to refund my money to my card. Kept offering another sub. She is a super tiny, elderly woman and hasn't eaten the sub from yesterday. I don't eat subway.. This is absolute fraud and quite honestly, it's abuse of an older person.