Subway

This is the worst subway i have been to. I did an order using the online app. My cold sandwich was toasted even though it clearly says in large print on the receipt not toasted, so it was inedible and thrown away. Hot mayo is nasty. Another sub did not have any cheese which it was supposed to have, and was very dry and hard to eat. Out of 3 subs one was made correctly. I contacted customer service several times but they have not reached out to make it right( give me my money back or a free sandwich) and it has been a couple of weeks. Worst customer service i have ever experienced since it seems to be non existent. I will not be giving this location a second chance. They need management and some employees capable of reading the orders when the restaurant is otherwise empty.

This subway is nasty. The "manager" wasn't wearing a mask and was talking so loud I could see the spit coming out of her mouth. I asked her to put on a mask and she ignored me. So I walked out. So trashy. But we are talking about Cohoes. If you want to get COVID it's a good place to be.

Obviously the employees do not wear gloves even during a pandemic. This fingernail was found in my sub- the worst food experience I’ve ever had in my life. NEVER EAT HERE! I am beyond speechless and appalled, will be sharing on every social media outlet.