Subway

Super rude employees!! Refused to give us a cup for water in 97 degree weather and told us to use our soda cup for water or we should pay for water! I regret giving them a big tip (they ask for tip when you’re checking out). All in all, a terrible place and we’d never come back to this store.

No greeting was offered when I walked in on this weekday at 12:30pm. Few people there during this lunch hour. Which should have been a red flag before I let this drama unfold. Nor was there a line. Most Subways are crawling with hungry people around the lunch hour. So, I placed my order, and they made my sandwich. At the cash register, I politely requested 'just a small cup to have some tap water' with my meal. Because I'm not one to consume or let alone PAY$ for sugar water which is essentially what all those high-calorie, unhealthy fountain drinks are. Sure they offer the proprietor a nice bump in gross sales and a handsome increase to their bottom line. But not what I want with my turkey and whole grain bread sandwich. So, I was shocked when the employee said she would have to charge me $1.99 for a CUP. Are you serious? Thinking this policy is so they'll get their beverage revenue one way or the other...hmmmm... May I please speak with the owner? She pointed him out, he was standing

Zero stars. Two days in a row, messed up orders. Placed and paid for a $34 order via the app, 2/24/22. Arrived at 6 to pick up; store was dark, closed. Called 2/25 and was told that the store was not open at all, on the 24th, due to weather. Apparently there were several online orders that had to be reversed. As of this evening, the charge is still processing on my account. ????????‍♀️ Today, my son placed an order for himself, to pick up at 7, when he got off work at Schnucks. He gets home; has someone else's sandwich, in a bag, with HIS correct receipt. We drove back up there, he said "I got the wrong order", and the girl at the counter said "oh!", looked around behind her, and picks up another bag sitting there, with his order in it. So his hot meatball sub was sitting in a bag on the counter for 30 mins, by the time he got it. No apologies for having to drive back; no "hey, here's a cookie"; no "hey thanks for bringing the order back"; nothing! ????