Steak 'n Shake

This restaurant has made me a steak ‘n Shake fan again! So, I used to be a steak ‘n Shake fan, and then they spent several years losing their way. I couldn’t believe that they were still trying to have a weight staff despite charging less than four dollars for most of their products. All of their stores that are now open appear to have gone to the kiosk order model. This store has gone above and beyond that, by hiring competent, friendly staff. I had two different staff members come by my table to ask how everything was! That never even happened in the old days when they had a full staff. If you’re going to try steak ‘n Shake again, I highly recommend doing it at this location.

Wow! Walked in today with my family for dinner. They have completely gotten rid of all wait staff! You now have to put your order into a kiosk (even if it's dine-in) and then walk up to get your order once it's done. The whole experience felt SO impersonal! Then, after ordering & before paying, the kiosk had the nerve to ask if I wanted to add a tip...for WHO??? I'm not tipping when there's not a waitress. The food was good still, but not sure how often I'll be back now. Steak n Shake just keeps cutting corners and this was too far. People go in for the experience AND the food. Now it's just the food. Also, we had a hard time finding a clean table to sit at. Most looked clean until you walked up close. Ridiculous.

Sorry No Pics This Review But We Sat In And Ate And The Burgers, Fries AND Shake Was ABSOLUTELY DELICIOUS!!! Turns Out The Shake Was On Happy Hour Price And If I'm Not Mistaken The Shakes Are $3.99-$4.99 By Themselves!!! We Got The Double Steak Cheese Burgers Off The $4.44 (hey mama! ????️????) Menu That Came With A Double Steak Cheese Burger Fries And We Added A Cup Of Cheese Sauce. Everything Was Fresh Made I Will Say That At The Cuyahoga Falls Location You Have To Use A Kiosk To Order Your Meal.....I Do Wonder What Happened To The Servers Though....