Starbucks

Ordered ahead in the app (as usual-daily). I walked into the store to pick up my drink and instead of me touching other people’s drinks to look under the sleeves for the tag with my name I respectfully waited a couple of minutes to ask the barista if that was the venti hot chocolate. She rudely held the drink in my face and told me “read, it is the hot chocolate “. Stop sticking the tags under the sleeves for starters. And what’s with the attitude! PS my drink was pretty much warm milk with no hint of cocoa of any sort.

I’ve been stopping by this Starbucks at different times and on different days, and I have had a great experience every single time! I’ve had an easy time both ordering ahead and ordering in person, my drinks have always been made correctly (even with any changes I’ve made), in a timely manner, and the baristas have always been friendly and helpful no matter how busy or the time of day! It’s so nice to have a nice, reliable coffee shop nearby!

Spoiled the birthday girls morning….. the web page shows open at 7:00, after reaching at 7:10 to get a birthday drink for my daughter before school, the doors was locked saying open at 7:30. Please update your details for costumers convenience. My daughter asked me for her birthday to get a drink from Starbucks while going to school. If they have mentioned the time correctly I would have planned to go to the other location. I felt so bad for her.