Sonic Drive-In

Was double charged on an order of $20.96.....After 1 call to Corporate Sonic (no help) and 4 calls to the local Drive-In manager over a period of 3 weeks...They advised me to contact my bank since they can't do anything after72 hours. They expect my bank to resolve the issue since they can't. How sad Customer Service has become! Result....My bank credited the $20.96 back to me EVEN THOUGH Sonic received 2 payments from me of $20.96. What a great deal Sonic has going. Will Never Support This Local Business again!.....Simply because they made NO EFFORT to help me resolve the issue....Their Issue!

Ordered popcorn for my daughter got home (12min) to this. Wasn't even late at night or before closing. It smells like it was cooked in grease that hasn't been changed in months. You can literally see how inedible these are to eat.Its 2/11/22 I can not be the only one with a similar experience please comment or share a picture because this is unacceptable

The service is slow, even when there are few customers. Our fries tasted reheated and were extremely over salted. We did not get the ranch for the chicken bites and the chicken was cold and hard. They were out of everything including kids and only had medium sized cups. I understand that deliveries these days are not prompt but I highly doubt that it's the vendors. It looks like they aren't properly taking inventory and ordering supplies. The tempature and hardness of the food is indicative of improper food handling, which can make people violently ill