Sonic Drive-In

7/31 12:10 PM Ordered two chilli cheese dogs. The lady who took my order was EXTREMELY rude and I honestly thought about just driving away. There is no reason to ever talk to a customer like that. There is a difference between speaking up and straight up having an attitude with a customer. Straight up just killed my mood. And my appetite. The young man who brought me my food was a sweet heart, seemed to be one of the only good things about this location. Him being kind and the fast service he provided.

If you haven't been to the Kennesaw location on Cobb Pkwy lately, you need to! I'm not sure if they're under new management or have just hired an entirely new staff, but it's like day and night. They went from being almost not responsive (especially with online orders), with wait times being close to an hour (just for drinks!), to less than 5 min. wait times. When an associate asked me if there was anything else they could get for me, I about fell out of my seat because the previous experiences I'd had there consisted of me getting my food shoved at me and the pickup window shut in my face without even so much as a smile. Whatever they're doing, it's working. Go check them out if you quit going due to the lack of customer service before. I think you'll be pleasantly surprised.

Super Slow!!! I believe there was some tech issue going on. The menus on the drive up was not working. A gentle was taking orders by hand. It was not explained to us at all. He took our or with pen and pad. We sat for almost 20 minutes. Just as I was going to drive off he reappeared with the order. This was over a week ago. Hopefully the issue has been cleared up.