Smashburger

The food was absolutely fantastic and super fresh. Great burgers! There was some confusion about the kids eat free day, but the two folks working honored what the website said. We will definitely be back to this location!

Elena was our cashier and from the moment we walked in was unfriendly and bothered for helping us. Both cooks were outside smoking in the patio and looked like they hadn’t showered in days. My husband asked for extra Buffalo sauce and was responded to rudely. I asked my husband to return our chicken wings because they looked undercooked and had very little sauce on them. Elena responded with “this isn’t Walmart, you can’t return them but I can give you your money back”. My husband agreed to that then she proceeded to push them at the cook saying “I don’t want this”. Very disappointed in our overall experience not to mention that a group came in shortly after us and walked out because of Elena’s attitude problem. We’ve never had a bad experience at any smash burger until today.

Ever heard of "if it ain't broke don't fix it?" I've been a Smash fan for over a decade. But you guys have raised the prices to a ridiculous level while dropping quality. Remember what happened to Quiznos all those years ago? Smashburger is following suit. A $12 burger should knock your socks off. This has become completely bland. You guys might as well be McDonald's at this point. That is to say, I will never eat here again. No fault of the employees working here. Service is as good as ever.