Shake Shack Chicago Athletic Association

This was my second time trying Shake Shack, and the food was just as delicious as the first time! I loved the location. You walk through a stunning lobby with magnificent stained glass windows and spectacular tiling. The restaurant has a bit of an upscale dinner vibe. I would definitely go back just for the atmosphere!

They have Coke Zero! They also have Splenda and unsweetened iced tea. There are 3 kiosks to order from. From the time we ordered and they brought out our food was no more than 5 minutes. Very quick. The only thing was they were packed so we didn't have anywhere to sit. After a while we found a table. I had the Bourbon bacon jam burger so good! I also had their chicken nuggets and Oreo shake all very good. Their staff was sweet, quick and helpful. They do sell wine and beer. They also have outdoor seating. You have to enter through the hotel entrance. Follow the signs and your nose . Vegetarian options: Mushroom and avocado burgers Dietary restrictions: Coke zero and Splenda

Disappointed by slow service. Literally no one in line and there were 3 people in the front. I had to wait realistically 2-3 minutes but it felt like 5 because there were 3 people there just talking. Ketchup was out, I had to go ask to get it refilled, trash and trays were overfilled. It was not overly busy because that I could understand.