Santino's Pizza-N-Wings

All I have to say is the customer service at this place is magnificent I ordered from the slice app and of course that app is trash and it takes forever to get your pizza so I called them and the lady that works up there immediately help me with my order and told me not to worry and I got my order fresh i recommend this place to everybody and anybody around and on top of that the pizza is amazing if I can give the six stars I would thank you Santinos for everything

I want to first thank you for opening up right after a hurricane. However, this review is more so to say that my experience could have been handled a lot better. I ordered my food at 5:30 I sat in your store until almost 8pm. I was told several times that my order was coming. At 7:53 it was told my order was not even anywhere to be found. Half of what I ordered and paid for was no longer available. For 2 hours I sat in the restaurant. I am very understanding and very patient but I was also then handed a pizza that had been sitting and was hard as a rock. I could not even warm it up and get it to taste good. It was burnt and hard and cold as ice. My garlic knots were not provided either. I watched several people have orders handed to them that were not their orders. Minimal communication. If I had just had proper communication I could have canceled my order and left. I understood it was busy. Instead at 8:15pm we were not able to even eat the 20 dollar pizza that we paid for that was no

Very disappointed in the new ownership at Santino’s. My family uses the kid’s school fundraiser coupon books to find new places to eat and support local businesses. After ordering, we were informed that the new owners have decided to no longer accept the public school coupon book coupons, even though they are valid until 12/31/2022. The coupon was for an $11.99 pizza and they charged $26+ instead. It ends up being the schools that suffer when greedy businesses won’t honor their commitments. If you’re trying to support local businesses and our community, this is not the place to do it. The food is not very good either, certainly not worth the price.