Ruscello

Was looking forward to trying out this restaurant but I will not be back. The service was sub-par for such an expensive restaurant. We sat for a good 5 min. to get a menu, then another 5 to get water and then another 5 for a drink order. The place was half full so you would think the pace could have been faster out of the gate. The server was not personable and was very short and quick to leave immediately after taking an order. Then, slow to return with drinks, food, etc. There were fruit flies everywhere...yuck. We killed at least 5 large ones throughout the meal. The management addressed my review so I changed it from 1 to 2, hopefully they make improvements.

Ruscello inside of Nordstrom is one of Milwaukees best kept secrets. A great place for meeting your business partner or friends. You can take a break and have a cocktail while enjoying you shopping experience. The pizza is amazing! You must try it! I have an addiction.

Ruscello was amazing when it first opened! I’ve been here several times and they’ve been having some unfortunate issues. The servers are so friendly and accommodating but seem to be fighting the kitchen a lot. Dishes tend to be inconsistent from visit to visit, sometimes food comes cold. The most recent time our food didn’t come for an hour and when it did we all got our dishes at different times. This restaurant could be really great if it got the staffing it needed in the kitchen and solved it’s other issues. I’d love to see it get back to the quality that it had when it first opened!