Rico's Mexican Restaurant

Friendliness from the second I walked in the door! The hostess, and my server, Anthony. And he provided great service too! And the Burrito Mexicana was delicious! Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 … More

Been coming here for a while now and love the food and the ambiance and have never had any issues. Came here with my wife last night and we made it almost all the way through dinner before she found a piece of the stainless steel scouring pad in her black beans that she had to pull out of her mouth. Needless to say we were done eating. Showered it to the server who showed it to management, where we were told what it was and how it happened, cool, but it shouldn’t happen. They gave us $6.00 off of our meal for our troubles…it was treated as more of an annoyance than the issue that it was. My wife is pregnant and spent the whole night worrying and distraught about ingesting the metal that she did. In any situation like this a business can make a big deal out of it and go above and beyond and the customer will say it’s okay it happens. Or you can have the opposite approach and the business doesn’t think much of it, therefore the customer reacts greater and makes a larger deal of it. That

Jumbo strawberry mango margarita and the steak with cheese and chorizo. Food was delicious and flavorful didn’t even take pictures I ate it so fast. Drink was strong. Will return