QDOBA Mexican Eats

I wish I could give zero stars. I arrived at this location at 9:20pm on Tuesday, November 8th and the lights were on in the store but the door was locked and the store was closed even though online and on their door it states they are open till 10pm. I drove 35 minutes to the store and prior to arriving I did try calling a couple times but the phone was not working. This is highly unacceptable and very unprofessional. This is very upsetting because I wasted a good amount of gas and money traveling to a restaurant that was supposed to be open!!! In addition to this, no sign was on the door stating why they were closed so early and again they didn’t answer the phone prior to my arrival. I just saw an employee leave the store with no explanation. Also, when I called the store prior to my arrival the phone didn’t even ring. An automated message came on that said “this person has a voice mailbox that has not been set up yet”. I will be contacting corporate.

I eat here often because it’s incredibly close to my work (as well as on my route home after work) and because I like the fresh, healthy (ish) ingredients. The food is always tasty, but they do get it wrong often (missing items, etc). They are also often dirty and out of certain sodas, etc. I always order online, and the order is hardly ever ready on time…I typically wait until after the high end time range provided when I place my order, and it’s still not ready most of the time. The staff is unbelievably rude and/or just plain uncaring. I’m never acknowledged when I walk in. It seems they go out of their way to ignore you to avoid addressing any potential issue. I’ve stood at the register for extensive times before and staff refuses to make eye contact or ask what I need. When they finally do, they seem to make excuses for why they can’t fix their error and seem agitated that I would expect them to get my order correct or that I would ask to get the missing items for which I p

My family and I come almost every week. We love the food! But we also love the staff. They are so friendly & always makes sure we are satisfied. We’ve come for almost three months straight & they have not disappoint. So happy they have a location here in GA that’s close!