Protein Bar & Kitchen

Normally I wouldn't write a review after one negative experience, but several bad experiences in a single visit was enough to keep me from going back to this location. Before I get started, though, I still love Protein Bar and will still spend tons of money on their wonderful wraps, smoothies, and such; just not at the La Salle location in Chicago. Here was my experience... First, the app didn't process my order correctly (absolutely not the locations fault), but I didn't get an error message or any other indication so I wasn't sure if I had been charged or not (still no big deal, really), but the manager just insisted ringing me up; no real effort to assure me I hadn't already been charged until I kept verbally worrying about not getting charged twice. Second, the bowl of Berry Oatmeal was soup (so much liquid the oatmeal was below the water line), which I discovered after getting to work. I went back, they saw the issue, replaced it, didn't offer anything else for my trouble (whic

Look at the pictures below! One is the picture on thier website, the other is the 3/4 full container I got for $10.00! I have only been there once, so to be fair, this may have been unusual. I definately recommend checking your order before you leave the restaurant though. Gave them the extra star because the soup tasted good.

You’ll be fine if you don’t choose meat as your protein. Just ordered two steak barritos online. Got two steak bowls instead. “It’s the same thing just in a bowl. Do you want the barrito?” Yes, that’s why I ordered a barrito and not a bowl. This is not what steak should taste like, though. Extra $1.29 for avocado that is barely there on one and not at all on the other.