Potrillo's Taqueria & Neveria

This was our first time dining here and the food was not that great. Not to mention if you want extra chips and salsa you have to pay for them. We eat Mexican almost every weekend and our bill was definitely higher here than our typical Mexican night and we got the same type of menu items. Service was quick.

We placed an order for delivery at 2:55pm through their online ordering menu on the restaurant's website. At 4:25pm I called the restaurant as we had not yet received our food. The girl who answered the phone was extremely rude telling me they had not prepared our food because it had not been paid for. I assured her I paid, had an email receipt, and a debit pending from my bank account. She then wanted me to call back in 2 hours when the manager was on-site. I refused as we work early and had to go to bed at 6pm hence why we ordered our food before 3pm. A young man got on the phone who was more polite and attempted to correct the problem but still wanted me to call back. I once again refused and asked for my food to be made fresh and delivered or a refund. He took down my order again because apparently they didn't have it documented which I'm still confused about. They were just going to deliver our almost 2 hour old food. I wish that was the end. When we finally received our food, our

I am Mexican-American from Deep South Texas, I have trouble finding authentic Mexican food here in Knoxville/Farragut. I’m telling y’all Potrillos is the real deal. I refuse to eat anywhere else when it comes to “taco Tuesday”. Their popsicles and ice cream are homemade and quite delicious as well.