Porta Via Calabasas

The ambience is definitely nice. Service was so so. It was a late lunch and they weren't busy but we asked for everything more than once. I'm gluten-free. She offered a dish with GF pasta which It wasn't tasty. What truly shocked me was the bill. She charged everything on my dish separately without saying anything beforehand. I will not go back.

We gathered at this restaurant to celebrate a great friends birthday. The food tasted good, however the service was very slow and disorganized. They charge $20 for cake cutting service. After the candles were blown, the cake was taken back to the kitchen to be plated. It took them a very long time to bring the cake out. By the time they brought the plates of cake out, we were done with our coffees and teas. Half of the cake had disappeared and when questioned, they had some stupid response. We found out that they had dropped the cake. The manager was very dishonest about the whole situation and instead of admitting to their mistake, she kept covering it up. Only when confronted she admitted that the cake was dropped by the server and they were only able to serve the top portion of the cake . She did not make any effort to rectify the situation or provide any solutions. no discounts , nothing was offered, even an apology . Very disappointed with the way the situation was handled. Also

Such a wonderful restaurant. The ambiance on their patio was lovely. The service was excellent and so was the guacamole. We also thoroughly enjoyed the skirt steak.