Popeyes Louisiana Kitchen

Don't do it. Trust me. Waited an hour in line to pick up my food after placing an ONLINE order. No sign saying that the speaker was broken, so honestly not sure if that's truly the case or if they just aren't manning it. Pulled directly up to the window for them to tell me that they just had to finish up my order, and quoted me 7 minutes. Waited 20 minutes before I parked the car and just walked in, where the woman handed me my order without saying a word. No apology, nothing. Food was edible, but just ok. It just blows my mind that they truly don't care - they lost a ton of business tonight due to how many people left before placing their orders...

Waited almost an hour to even order just to be told they had nothing but mild chicken and coleslaw. Ridiculous. Who manages this restaurant?? Why is it that every time I come here y’all are out of everything. I’ve come several different occasions and have been told y’all are out of chicken! This restaurant needs help! Don’t even bother calling the phone either. It’s disconnected. And doors are locked.

Only the drive through is ever open, which would be fine, but I'm not exaggerating when I say it takes 10+ minutes for a single car to get through. Once sat for 20 minutes without moving behind 4 cars before deciding to drive away, only to see two Popeyes employees walking over nonchalantly from McDonald's. I genuinely think they left the store in the middle of the day and left all the signs on. On top of all of this, when you do manage to make it through the drive through line an hour later the chicken is rubbery like they've been drying under a lamp all day, the bread is hard as a rock, and the fries are soggy and room temperature. This is a repeated experience every. single. time. Since COVID hit. I understand staffing shortages but none of the other fast food joints in this area seem to have this problem.