Popeyes Louisiana Kitchen

9 months ago I gave this Popeyes a 2. You can read that review below. HOWEVER! Over the past couple months I have been here 3 time and each time my service has been quick. The orders were correct and the food quality great! The staff are super friendly and helpful!! So as you can see I have changed my review from a two earlier on now to a five! I don't know if management or employees or both were changed but you guys are doing a great job and I'll be back more often! Old review: I have been to the Rita Ranch Popeyes more than a dozen times since it opened and only one time was my order correct. And that one time I had to wait 20 minutes out front to get it. This recent visit, I ordered a 4 pc combo with Mashed potatoes. As you can see in the pic, there were no potatoes and the chicken was the smallest chicken pcs I have ever seen. I received 3 tiny chicken legs and I believe the other tiny part was a thigh. The biscuit (normal size) was larger than the chicken legs put together! (So m

I've been there three times now wishing I could get fresh food! Not only that the second time all there sodas were out! I'll go out of my way to hit the one off of 22nd.

I'd give no stars but sadly that's not an option. The customer service is absolutely horrible. Ordered our food and on the site it said go pick up right after it was sent. The woman (more than likely the manager on shift) told my husband to come back 30 minutes later after he arrived to pick up our order that said it was ready. My husband leaves and goes back at the time she said. When he arrived she was in the store talking about my husband being late. Don't run your mouth when you messed our order to begin with. We will never go back to this establishment. And as for the customer service coming feom someone who's worked customer service for the past 10 years I'd work on your attitude and not taking about customers while open. Absolute trash