About
Popeyes Louisiana Kitchen is a fast-food restaurant chain known for its Southern-style fried chicken, spicy chicken sandwiches, and other New Orleans-style menu items. The Popeyes Louisiana Kitchen located at 4402 S Laburnum Ave in Richmond, Virginia is a franchise location that serves dine-in and takeout.
Ratings for Popeyes Louisiana Kitchen
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Reviews for Popeyes Louisiana Kitchen
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There is typically slow service at this location. I'm specifically talking about walking in to the restaurant and picking up a doordash order. This is been the same way for about 2 years. For example I walked in five to ten minutes after the customer ordered and when I got there they had not started the order okay I get that some places are like that. However it was literally just chicken and four side orders which were already packed. The chicken was literally behind the cash register sitting under red lamps keeping them hot it took almost eight minutes to put together those pieces of chicken with pre-filled side dishes and I filmed the entire thing on a Facebook live stream which I will tag and post because it sounds weird like I'm exaggerating but this literally happened the employee was going in super slow motion literally. I'm not ganging up on him because he might have a new but come on now guess how many people were in front of me they had to served before me. Zero absolutely no
This afternoon I went to this Popeye’s to order lunch. I went inside to order since the drive thru had 8 cars waiting to order their meal. There were 5 people waiting inside to order. The man at the counter ordered a multi-piece chicken dinner and took his food to a table. After about 5 minutes the man returned to the counter and advised the manager that he didn’t receive the correct chicken pieces (he already ate one piece of chicken). I was still waiting to order my food when I noticed the manager take the box of chicken and reach (with a tong) into the box and take the wrong piece of chicken and then place the chicken that had already been handled by the customer back on to chicken tray (to be resold to another customer) with the freshly made chicken. The lady in front of me who still hadn’t ordered turned around and said that is “nauseating and despicable”. She said she will never return to this Popeyes and I agreed with her. I will be contacting the health department on Monday ab
It seems all fast food service has just gone to $h!T since COVID… it’s not just this location but, order our food then was told to pull up and wait which we did for 15 minutes finally had to go inside and it appears they had forgotten we were waiting. Had to go back in after that because no straws, then had to go back in a third time because all the ketchup packets were covered in some weird sticky stuff. So I asked for more ketchup and they handed me 3 packets… I politely asked for me and got another 3. I didn’t want to be there any longer so I left.
Menu / Photos



Business Hours
| Sunday: | 10:00 AM - 11:00 PM |
| Monday: | 10:00 AM - 11:00 PM |
| Tuesday: | 10:00 AM - 11:00 PM |
| Wednesday: | 10:00 AM - 11:00 PM |
| Thursday: | Closed |
| Friday: | 10:00 AM - 12:00 AM |
| Saturday: | 10:00 AM - 12:00 AM |
