Popeyes Louisiana Kitchen

I was inside picking up a online order. I Greeted the workers behind the counter and did not get a response back instead I was told to hold on a second. Than when she was available she just stared at me instead of maybe saying hi how can I help you. They do not have name tags on or I would of put her name in this review. I've worked in fast food I know it's not always the best of times but just greeting people and speaking to customers with kindness and courtesy should still be a thing.

Shoddy order taking and fulfilling the order. The drive thru menu is inaccurate; I tried to order a combo w/ special price that popped up on the screen and was told it wasn't available at their place & that they had no control over the outside board. My order was missing a $6 large fry and a Sandwich, which I didn't find out until I was at home, other side of town. When I returned the next day for a refund, I was only given the Option of replacing the items when I wanted the refund. I won't be back.

Awesome customer service although they were understaffed and I had to wait a little bit for the order. I was acknowledged right away and they and because it was a big order I wasn't too upset. I saw awesome teamwork with the team members behind the counter. Service : 5/5 … More