Pollo Regio

If I could give zero stars I would. This was the weirdest, craziest fast food order of my life. Firstly I order food online, I go through the drive through to pick it up, give them my name and all is good at this point. Once I get around to get the food I sat for 15 minutes waiting on one car in front of me. Then I get to the window and tell the cashier my name again. He says it'll be out in a minute.. okay so I wait another 5 minutes. Then a different cashier comes to the window and rudely says "did you have a mobile order" while rolling his eyes and acting like he had better things to do and just didn't want to be there at all. So I respond with yes and I gave him my name that's on the order. He says "you'll have to show me your phone before I can give it to you" I told him that my name should be sufficient enough. I said I don't feel it's necessary to show you my phone. He refused to give me my food even after I told him that what he's doing is considered theft and that I would call

I Went in looking to purchase a certain amount of food for an office party, not to large but definitely more then 5 ppl Sergio was an amazing help!! He took the time to help me decide on my options without making me feel rushed or pressured, I'm very thankful for all of is help. Definitely will return!

I love their baked potato with carne asada, my kids love their rice and beans, my husband loves their habanero salsa, I settle for the green salsa is not as spicy. Chicken is delicious every time. ????????????????