Pizza Scene

I was a regular customer up until last week. I placed an order over the phone to pick a chocolate cake and to confirm asked the person on the phone if she was sure they had chocolate cake she confirmed. The reason I asked to confirm was BC the 1st time I ordered they didn’t have any even though they said they did over the phone it’s fine I let it go I didn’t complain I was working in that area at that time. But When I ordered for the 2nd time it happened again I arrived she turned around opened the fridge to get it turns back to me and asked me if I wanted something else that they only had strawberry cheesecake I was like ???? ???? asked her why would you confirm over the phone that u had chocolate cake, why make me drive 20 mins if you didn’t have any. I left ???? then a few minutes later I decided to call asked to speak with Gaby supposedly the manager. A manager that needs extensive training on customer service and attention to detail not only for her but her employees as well. What

Fantastic pizza, I won’t go anywhere else for my pizza in miami. This is a family run business and they truly pour their love into every pie. Thanks Hector!

Quality has gone done.... ordered pizza and taste was not good. Pizza fell apart when I tried to pull slices. Called and customer service just terrible, attitude and said that's the way it comes. I live in miami lakes and have ordered from here over 40 times.... but last 3 or 4 have been more than disappointing.