Pizza Hut

I use to like the manager at this location our concerns use to get addressed. But some concerns more recently. We were given a bone and was counted as a wing in a 6 piece order then was told there would be a credit but wasn’t according to the Shift manager at night, who was very rude and useless unable to make a judgment call on her own, said she "will get in trouble" for correcting the sorry wings we were given. You will deal with some inexperienced people here! I hope they fix their management.

Quality has gone down so much. Barely any sauce when you ask for extra. Crust is always dry and no more flavor. It's just a quick pizza fix now since it's the closest location for a deal.

My husband ordered from here at 6:20 p.m. expected delivery time would be 25 minutes. He called 30 minutes and they said that it was in the oven and gave him a tracking number which didn't work. I called 40 minutes after that and they said that nobody informed the driver to take our food to us and that they can give us something free for the inconvenience and they will have the driver come deliver it within 20 to 25 minutes. I told them I don't want any of that and for him to cancel my order. The guy on the phone didn't have a clue on how to cancel the order. His manager, which I can hear in the background was telling him that they can't cancel orders they can just give us store credit. I demanded to speak to the manager, which she denied to talk to me and told him to go ahead and cancel our order which would charge me a $30 cancellation fee! We decided to order delivery through Pizza Hut to give the company the money they deserved instead of going through DoorDash, obviously that was