Pizza Hut

Once upon a time pizza hut was the most delicious pizza chain in Miami. Our experience was far from being met. One star for price and one for delivery. I'll let the photos do the talking. Expectation vs reality...

We usually order from this place because it’s nearby and have no problems but after tonight we just received terrible service and I rather order from another Pizza Hut further away. This afternoon we order online for delivery as usual and when we received our order one of the pizzas was wrong. We were patient because we understand it happens and people make mistakes. So we called them back and it took them about 10-15 minutes to answer the phone, understandable. It’s Friday night and we’re sure they were very busy. Jeff answered and said we would received the correct pizza in 30-45 minutes, fine. After someone called my brother back not sure if it was Jeff or someone else saying that we would need to return the pizza that was incorrect back in order to receive the correct order. “Make sure you don’t eat the pizza because we’ll need it back” I’m not sure if that’s Pizza Hut’s policy or not but either way it’s terrible customer service and rude it had me fuming. When they came back to d

Only complaint that I would make is that the delivery person did not call text or knock on my door after they delivered the pizza so I have no idea how long it was there until I actually went outside to look for myself.. ended up eating cold pizza