Pepperoni's - Aliana

While the pizza and the wings are delicious, it's ridiculously AWFUL ordering from this place. Of the 4 times I have ordered from this place, not once has it taken less than 20 minutes to ORDER a simple pepperoni pizza. There is not a high volume of calls, and I have only been placed on hold once, however the girl taking orders is terribly long winded. On top of her talking ridiculously slow she asks the same questions 4 times although she has already confirmed your address and name and number she feels the need to have you repeat it a fifth time (even if it's just a simple single pepperoni pizza.). Even when you tell her that your order is complete she feels it's necessary to ask you 6 more times if you would like wings or drinks. Then she tries to insist you give an amount to tip for the driver before she even gives you at total for your order. She asks if you would like to pay cash or card however, refuses to accept cash anytime of the day. She has seriously convinced me to start or

I've been going to pepperoni's for years, never had a problem at the other locations, but this location is bad. I called to place my order and told the lady the last time I ordered fettuccine alfredo the fettuccine was dry, not enough alfredo sauce, guess she didn't care because again I got dry fettuccine which makes the dish bland. I will not order from this location again!

We always order over the phone and then go and pick up. The phone ordering experience is superb. The individuals taking the orders over the phone are very professional and very nice. They repeat your oder to you and it is always correct and you are told your total and the time it will take to complete your order. When we arrive to pick up, it is always ready and always correct. We eat hear at least 3 to 4 times a month