Pei Wei Asian Kitchen

1. Online order was not ready by pickup time 2. After giving the worker my name and waiting an additional 15 min my order was just sitting on the counter. 3. Requested to have cabbage added to my order - no cabbage. 4. I order the new bourbon chicken with fried rice. My fried rice was drown in bourbon sauce and was not enjoyable. Update: Management reached out and apologized and provided excellent customer service to correct issue. This gesture was very appreciative. Thank you so much!

Well it has been a few years since I have been to Pei Wei and I think this will be the last.. Portion size does not equal cost of food (14+ with drink). I know times have changed but this is ridiculous. I wish I had something next to this little plate that would show just how little amount of food there is here. Pei Wei used to give so much more. Even the friend that was with me was surprised at what little I received compared to his dish. I had to go get plasticware and swing by the restroom to wash my hands. The friend that was with me mentioned it to an employee that I was not happy with my portion.. She said that this was the portion size and there was nothing they could do. As far as the staff goes there were no problems with them. They were very nice and one member from the staff did mention that they have received complaints from other people about the portion size.

Get the new firecracker chicken, it’s delicious!