Papa Romano's Pizza & Mr. Pita

Stealing money! Made a purchase that they had to cancel because they didn’t have bread. Still was charged for it and went in to settle it and they wouldn’t solve the problem.

The teenager who greeted me was rude, I almost left at that moment because of his nonchalant joking antics. Ordered an "oven baked" steak and cheese sub. The "oven baked" part of the equation was not present. The entire middle of the sub was cold and needed to be put in the oven once I got home. Maybe their pizza is better but I doubt I will try it considering management seems to be absent. Update: the sub still wasn't good even once it was heated up to a more edible temperature. My credit card was charged twice. Avoid unless you enjoy tasteless food that comes partially prepared.

Ordered a large group order for last evening. Seemed like there was only one person working in the store. He was kind enough to carry the order out to the car for the woman picking the order up. A little customer service goes a very long way. Top that off with the fact that the food was excellent and I cannot understand the overall ratings for this place. Maybe the staff has changed since some of these other reviews, time to give them another chance. I've never had Papa Romano's before, but will certainly be back.