Papa Johns Pizza

We ordered delivery and it took over an hour to arrive and when it finally arrived one pizza box was collapsed and when I opened it the toppings for half of the pizza were stuck to the lid of the box. We tried to call the store to explain and get a replacement but it kept going to a call center who tried to transfer us with no luck. So I drove to the store with the ruined pizza and asked for it to be fixed and the guy working was like well it will be over an hour because I have other orders. So I said well the other part of our order is cold now since I had to drive up here after paying for delivery so I would like a refund for this pizza and he said he can't do a refund to our card (which seems ridiculous) but will credit our account (never happened). I'm sympathetic to places not having enough employees but the way in which he was just uncaring and really unapologetic about what happened was what really made me disgusted about the whole thing. Horrible customer service and we won't b

Worst papa johns around. Took almost 3 hours to get my food when it said 1 hour. No warning, no heads up, no concern. Food was then left at my door step without even a knock at the door and the food was terrible as well. DO NOT ORDER FROM THIS LOCATION!

Had bad service and app said pizza was ready and it was not ready.... took almost another 10 minutes. Food : 3/5 | Service : 2/5 | Atmosphere : 2/5 … More