Papa Johns Pizza

ABSURD! Scheduled a time for pick up and when i came in to pick the pizzas up they had not even started yet. Replies kept being 5 more minutes. 5 more minutes. Never will I spend another dime at this company! When I asked for the contact of a manager I was told they didn’t have one.... that’s rich!! Not to mention that a medium cheese pizza cost me $10. ????

Hr late order. They claim they do not even know what doordash carrier has my order. What a junk company. Who doesn’t know where $80 worth of food is?!! I didn’t order through doordash! Nothing but problems with this store. Nothing like having a party and it being ruined! Answer from the kid who answered the phone “he makes minimum wage”. Basically, he does not care. Maybe someone should open another one. This one says they are overloaded and clearly can’t handle it.

Just wanted to give a shout-out to the manager at this location (David) for really stepping up recently. I ordered a pizza for lunch on 9/15/22 using the Papa John's app. Pizza Tracker said it would take 27-32 minutes. Nearly an hour later the status in the app still said "Preparing"....apparently the Door Dasher picked up my order and decided s/he liked my pizza more than me. I called the store, not expecting much other than an "okay sorry we'll send another one" type of response. David got my order in the oven almost immediately and had another Door Dasher waiting (who also texted me to let me know she was on the way). From the time I hung up after speaking with David it couldn't have been more than 20 minutes until the pizza was at my door and was so hot you couldn't hold the bottom of the box. And to top it off David said he would refund the cost of the pizza for the trouble. Top notch customer service all around. Thanks, David!