Papa Johns Pizza

The worst experience with this chain. We are literally across the street from the restaurant in a hotel. In town for an event did not feel like going out so order pizza it was. Well now they use a call service, with people you can't understand. So we put in our order they said it would be 20 mins. Well after an hour I call to check on it. 15 mins on hold no one answers. So I decided to just walk across the street. And see what's up they don't even have my order. So I suggested I'll just order it again. He told me they can not take walk in orders. And he could not do anything about my missing order. I'm done with papa johns and will never order them again. This is not the first time iv had trouble either .

Do NOT do NOT DO NOTTTT order from this store!! Make sure you heed the online the reviews because this place is a HOT MESS!! Can’t even believe I had to give them 1 star. More like -32 out of 5 stars. They just send you what they want, they don’t fulfill your order, and they care nothing about making it right! They had some shady door dash driver (even though I didn’t order thru Door Dash) and her drunk friend riding shotgun holding the pizza bag sideways delivering the food and she literally just looked at me and said “They out of all yo stuff you ordered.” And hands me one pizza box. LAWD HELP! When I called to tell the store that my order was wrong 15 mins before closing (I ordered 6 pizzas/items & only 1 item was delivered & wasn’t even the right thing), the employee said “well, we’re closing so you gonna have to call tomorrow) and would not refund my money! $48 spent with no food or refund! In the same hotel, 3 other people ordered food, got charged, and no one showed up with the

Just mild inconveniences sent the complaint in and got a refund immediately. Ordered a 10pc breadstick with nacho cheese. Recieved 6 with marinara. Also ordered a side of banana peppers. Recieved 1 single banana pepper. Pizza is not cut all the way through. But aside from all that the food is hot and tasty as expected. Thank you.