Papa Johns Pizza

The staff here is very unprofessional and the service is too slow. Twice I’ve came here and had to wait well over the time frame I was given. They are not focused on customer service

I called the store for two hours straight after not receiving 3 pizzas that were charged to my sister card for delivery. No one is answering at the store but yet on the app it said the pizzas were picked up. Papa Johns customer service Rep tried to reach the store. Still no answer even after calling the alternate number the rep have so I was transferred to file a complaint. With no refund and no pizza. Service is great during the day when the manager is there.

Last time I'll be ordering from Papa Johns. Ordered a thin crust, got regular crust smashed down. Ordered a regular crust, it was also smashed down. Ordered both well done, and both were under cooked and doughy. The wings were over cooked and sauce was dripping out of the box onto the other boxes. Order was delivered in less than 45 minutes, meaning they were not too busy and could have checked for the accuracy of the order. Tried to call multiple times, and nobody answers the phone. My recommendation is to avoid this location. So disappointed.