Papa Johns Pizza

if i could give this place 0 stars i would. The management especially Mr. V is very unprofessional and not a good manager at all. This place used to be good, but in the last year this place has gone downhill quick. Ordered online and it said 24-30 minutes. Arrived at the store, paid and stood around for about 10 minutes. Asked the manager how long for the order he said we are a little behind and it would be 45 minutes to an hour. Cancelled my order, drove 7 miles to another location and got my order ,drove back the 7 miles all within 25 minutes. Tons of unhappy customers waiting and manager"V" did not give a "F" . The Colonel needs to revamp and rid himself of this management team. I will never go this location ever again.

Pizza took 1 hour and 40 minutes to be delivered and arrived cold.

They're using door dash, or their driver also works that job. My pizza arrived with a broken Seal. Given the current health and safety protocol- in the trash it goes... Door DASH turns your food to TRASH! If PAPA JOHNS is now using them as subcontractors for delivery, that legally breaks the chain of custody in violation of Maryland Health Code. Yes, the broken Seal is being reported. Had I known that Door DASH was being used, I wouldn't even place the order. That how bad the company’s reputation is in Montgomery County, MD. 12 23 2021 at 21:00 EST, original review below. I tend to order when there is a 50% off promo code. When you get the XL-Size, it's an easy way to have enough for everyone, and this location has been pretty consistent with the quality. My only critique would be that they should have more 50% promo codes; this last year, there's only been one or two, as opposed to prior years where you averaged at least one per month. Since the lock down, this store has gradually im