Panera Bread

While I personally haven't had the issue of not hot/fresh food as others have stated in my couple years frequenting this location. I have had online orders that I've been reached out to because they were out of said items and made sure to make a replacement, or a complimentary item because said item was missing, but the most recent online order unfortunately had a missing item from a 'Pick-two' online order. I know this location was hit pretty hard during the covid time but please keep up with the quality control! Aside from this visit my prior experiences were pretty on par of what one would expect from this chain!

actually i wanna give none star to them because yesterday a staff she charged me for a whole bill but she forgot to give me a couple things then i called in a manager said i can come to pick up another day when i came here this morning it already sold out then she said she will give me a free meal which i didn’t want to but i don’t want to make a big deal. BUt when i picked up my meal at the counter. The manager she threw my stuff to me like i was ask a free meal!!! i don’t wanna come back this location again anymore and i will tell all my friend also. To all staffs especially manager if you guys don’t like to work don’t have to come to work!! you guys shouldn’t do a Bad attitude to a customer who support your company.

Waited in line 15 minutes for vehicle in front of me for my food, and they where first in line. Common decency to have them pull off the side and keep us all moving and happy.