Panera Bread

Don’t waste your money. We recently moved to the area and love Panera, so we’ve been trying to give this location a try. But, every time we visit, our orders are incorrect. The first instance the employee making the pizzas was very rude. The next 4 times, my pizza was again missing the chipotle sauce for the Chipotle Chicken & Bacon pizza. We are awfully disappointed with the service and product prepared, we will not be coming back to this location.

I went there yesterday around 3pm. I could tell the cashier wasn't listening to my tomato allergy. I had to ask the person who made the food if the sandwich had tomatoes. He said she did not note the allergy. He had to remake my sandwich of which he took ingredients out of a pre-made bag and put on my sandwich. He then threw out the tomato from the pre-made bag. So my Lettuce etc was sitting in a bag prior to my sandwich with tomatoes. I will not go back there. Poor customer service and lack of consideration for customers.

Place a carry out order with one drink. My order came up and went to get it, the drink was missing. I said something and was told someone was working on it, almost 10 minutes later I finally got the drink. You shouldn't put the order up and call out the name until all components are ready. After getting to the car and checking the order I found that they didn't give me my 2 chocolate croissants and chocolate chip cookie. I had to walk back in to get them. Lack of communication on processing orders, inconvenient.