Panda Express

Came in this evening to buy food (have been eating here since they were on the other side of the highlands) and was accused of STEALING by Fransisco the manager. He told me and my brother that we “took a soda” without paying for it on our last trip. As I recall, last time I was there, we waited 20 minutes for entrees that were old and near out during prime dinner time. The employee Alex, scooped the old chicken that was sitting in the container into my brothers meal even though we stood there waiting for 20 minutes. We called him on it and he grudgingly with an attitude and eye roll scooped the old food out and put the chicken we were waiting for in. Frustrated with the poor customer service and audacity to serve old food my recollection of the number of drinks purchased may have been incorrect. When we came home there was still old food in my brothers dish. Flash forward today the manager Fransisco has the audacity to not only accuse us of stealing but deny the previous episode with t

This is the best Panda Express there is. The people there are very friendly and the food always tastes the same, really good! I get a bunch, like 40 fortune cookies for my family to take home, they square me away with those. One if my favorite places to eat. There are some comfy couches right outside in the socal sunshine, or marine layer... It is San Diego after all. It, you can go over the IH5 bridge into Del Mar or La Jolla Beach and look at the ocean while you chow down. Doesn't get better than that!

Was from out of town. Husband went in to buy food and was skipped over several times for people who just walked in. Servers were extremely rude and kept telling him that they will help him later then greeting people who just entered. My husband couldnt order and walked out telling them they lost his business. Never experienced such poor customer service from a panda express before.